4CDL.
4CDL

Privacy Policy

Effective date: October 17, 2026

This Privacy Policy explains how 4CDL (“4CDL”, “we”, “us”) collects, uses and shares information when you use 4cdl.com, our apps and our text-message program. 4CDL is a service operated by MAX Express INC, 250 McHenry Rd, Buffalo Grove, IL 60089.

1. Information we collect

We collect information you give us and information created when you use the service:

  • Contact details — your name, mobile phone number and e-mail address.
  • CDL details — license class, endorsements, years of experience, equipment you run, home state, safety and employment history you choose to share.
  • Work preferences — the kind of job you want, pay, home time, routes and whether you are looking now.
  • Messages — texts, calls and in-app messages between you and us, including your replies to our text messages and your opt-in and opt-out choices.
  • Club activity — reviews and complaints you post, documents and reminders you save in the free tools, points and perks.
  • Device and usage data — IP address, browser and device type, sign-in times and pages visited, used to keep accounts secure.

2. How we use it

  • To match you with driving jobs that fit your experience and preferences (job matching).
  • To contact you about driving jobs and your application by call, text message and e-mail, as you agreed.
  • To create and run your account, sign you in with one-time codes and keep it secure.
  • To run the club: ratings and reviews, document reminders, news and perks.
  • To prevent fraud and abuse, comply with law and improve the service.

3. How we share it

With your consent, we share your driver profile and contact details with trucking companies whose job offers you choose to be introduced to. A company sees your phone number only after you agree to that introduction or match. You can see who has your contact in Settings → Privacy.

We also share information with service providers who work for us — hosting, SMS and e-mail delivery, payments, phone-number validation — only as needed to run the service and under confidentiality obligations; when the law requires it; to protect rights and safety; or as part of a merger or sale of the business.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

We do not sell personal information.

4. Text messages

If you opt in, we send text messages as described in our SMS Terms. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive messages is not a condition of employment or of using the service.

5. Phone calls and recordings

Calls connected through 4CDL/PPDriver are recorded and transcribed for quality, dispute resolution and job matching. Each call starts with a short notice that it is recorded. Trucking companies call drivers through our phone line, so a driver's number stays private until the company has spoken with the driver. We use automated tools, including AI, to transcribe and summarize calls; recordings and transcripts are kept for up to 12 months and are available only to the company on the call and to our staff.

6. Data retention

We keep personal information while your account is active and as long as needed for the purposes above. After you delete your account we remove or anonymize your profile within 30 days, except records we must keep by law or for legitimate business needs — for example opt-out and consent records, billing records and records of introductions — which we keep for up to 5 years. Backups roll off within 90 days.

7. Your choices and rights

  • Access and export your data — in the app under Settings → Privacy, or by e-mail.
  • Correct your information in your profile at any time.
  • Delete your account — in Settings → Privacy, or by e-mail to support@4cdl.com.
  • Withdraw consent to be shared with companies, or opt out of texts by replying STOP.

We answer requests within 30 days and may need to verify your identity first.

8. Notice for California residents

If you live in California, the California Consumer Privacy Act (as amended by the CPRA) gives you the right to know what personal information we collect, use and disclose; to request deletion and correction; to opt out of the sale or sharing of personal information; to limit the use of sensitive personal information; and not to be discriminated against for exercising these rights. We do not sell personal information or share it for cross-context behavioral advertising. The categories we collect are listed above (identifiers, professional or employment-related information, commercial information, internet activity). To make a request, e-mail support@4cdl.com or use the in-app tools. An authorized agent may make a request on your behalf.

9. Security

We use encryption in transit, hashed passwords and one-time codes, access controls, two-factor authentication for staff and audit logs. No system is perfectly secure, so please keep your sign-in codes and passwords private and tell us at support@4cdl.com if you suspect misuse.

10. Children

The service is not for anyone under 18. We do not knowingly collect information from children; if we learn we have, we delete it.

11. Changes

We may update this policy. We'll post the new version here with a new effective date and, for material changes, tell you in the app or by e-mail. See also our Terms of Service.

12. Contact

Questions or requests: support@4cdl.com.
4CDL is a service operated by MAX Express INC, 250 McHenry Rd, Buffalo Grove, IL 60089.